My Radio Station Isn't Appearing in the Shoutcast.com Directory - What to Do Print

  • Shoutcast.com, Directory, Radio station, Settings, Troubleshooting, Compliance, Stream, Authhash, Support.
  • 6048

So, you've set up your radio station with Shoutcast.com, but it's not showing up in the public directory. Don't worry; there are steps you can take to troubleshoot and potentially resolve this issue.

Check Your Settings

First things first, double-check your station settings. Log in to your Shoutcast.com broadcaster account and navigate to your station settings. Ensure that your station is set to "Public" rather than "Private." If it's set to private, it won't appear in the public directory.

Verify Your Stream

Next, confirm that your stream is up and running smoothly. Test your stream URL to make sure it's accessible and functioning correctly. If there are any issues with your stream, fix them before proceeding.

Authhash Configuration

To make Authhash configuration easier, please follow our guide on configuring Authhash. "How To Perfectly Configure 'Shoutcast v2' Authhash"?This step-by-step guide will simplify the process and ensure your Authhash is set up correctly. Proper Authhash configuration is crucial as it can impact your station's visibility in the directory.

Check for Compliance

Shoutcast.com has certain guidelines and requirements for stations to be listed in the public directory. Ensure that your station complies with these guidelines. Common reasons for exclusion include inappropriate content, low-quality streams, or incorrect metadata.

Refresh Your Station Listing

Sometimes, it takes a little time for changes to take effect. After verifying your settings and stream, give it some time. Refresh your station listing on Shoutcast.com, and check periodically to see if it appears in the public directory.

Contact Support

If you've gone through these steps and your station still isn't showing up, it's time to reach out to our support team for assistance. They can provide further guidance and investigate any potential issues on their end.


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