Development Service Policy
This Development Service Policy is an integral part of the Terms of Service for DOScast. By engaging our development services, you agree to adhere to the guidelines outlined in this policy.
Service Packages
Our service packages are designed to meet a variety of client needs, from basic to advanced projects. Each package offers a tailored solution to ensure your project is handled with the utmost care and expertise.
Before placing an order, we strongly encourage discussing your specific requirements with our sales team to ensure the selected package aligns with your expectations.
Please note that all packages are non-refundable once the project has commenced, as resources and time are allocated to your project from the start.
Web Development Packages:
W3-1:
Basic web development package. Ideal for simple websites or landing pages. Pre-order communication with our sales team is mandatory to clarify your requirements.
W3-2:
Standard web development package. Suitable for medium-scale websites with dynamic content. Please ensure you discuss your needs with our sales team prior to ordering.
W3-3:
Advanced web development package. Best for complex websites, including e-commerce platforms. It is crucial to communicate with our sales team to establish the project scope.
App Development Packages:
LRY:
Basic app development package. Suitable for small-scale applications. Please discuss the specific requirements with our sales team before placing an order.
LRY+:
Enhanced app development package. Includes additional features and optimizations. Please consult with our sales team to tailor the package to your needs.
LRY+1:
Advanced app development package. Designed for more complex applications with higher performance demands. Communication with our sales team is essential to finalize the details.
LRY+2:
Premium app development package. Comprehensive solution for large-scale and enterprise-level applications. A detailed discussion with our sales team is required to define the scope and deliverables.
Refund Policy:
Please note that all development services offered by DOScast (including web and app development) are non-refundable. We strive to deliver high-quality results, and if any mistakes are made on our part, we will offer appropriate recompense to ensure your satisfaction.
Responsibility and Communication:
Effective communication is key to a successful development project. We require that all details and expectations be discussed with our sales team before any service is ordered. This ensures that both parties have a clear understanding of the project requirements and deliverables.
Recompense for Mistakes:
In the event of any technical errors following product delivery, we will promptly take responsibility to address and resolve the issue.
Should there be any delays in the project timeline, we will compensate by extending your service duration.
For packages that include future updates, please be aware that we do not provide the source code for security purposes. Updates will be applied exclusively to the software and apps.
If you want to request changes after the project has been delivered, please consult with our development team. They will inform you whether the changes are feasible and provide any necessary details.
We define the scope of our development services as the absence of predefined limits on the number of revisions or changes within the agreed-upon project parameters. This does not imply unrestricted or abusive requests for changes.
Clients are expected to request revisions or changes in a manner that does not negatively impact the project's timeline or the experience of other clients.
Excessive requests for changes, determined at our discretion, that impair the quality or timeline of the project may result in corrective measures, including additional charges or delays in delivery.
Monitoring and Enforcement:
DOScast actively monitors project progress to ensure fair and equitable allocation of resources across all client projects.
We reserve the right to take corrective action, including but not limited to additional charges, delays, or suspension of services, in cases where excessive or unreasonable requests are made.
Responsible Usage:
Clients are encouraged to use our development services responsibly, avoiding requests that may cause significant delays or negatively impact the project's overall success.
Significant changes or requests that could substantially alter the project's scope should be communicated to DOScast in advance to ensure proper resource allocation and timeline management.
Notification of Changes:
DOScast reserves the right to modify this Development Service Policy at any time. Clients will be notified of any changes, and continued use of our services after such notification constitutes acceptance of the modified terms.
Contact Information:
For any questions or concerns regarding the Development Service Policy or our services in general, please contact our support team at [email protected].
By using our services, you acknowledge that you have read, understood, and agreed to the Development Service Policy outlined in this document. Failure to comply with these terms may result in corrective measures as outlined in the Responsible Usage section.
